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Manus agents get their own wallet and phone number in a personal app

Gartner says autonomy is ahead of governance. The enterprise-relevant piece is Cascade, the layer that runs the agents.

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Manus agents get their own wallet and phone number in a personal app

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In brief
  • Manus 2.0 adds Cascade, an agent harness, and Cue, a personal-agent app where agents get their own email, phone number and wallet.
  • Gartner's Anushree Verma says autonomy is ahead of governance. IDC's Sakshi Grover says portability of an agent's state matters.
  • Before buying, ask what the agent can access, what state it keeps, how fast access can be revoked, and whether workflows can be rebuilt elsewhere.

Software used to be a tool that people operate. Agents change that, because they act on their own. So the buying question shifts. Ask what the agent is allowed to touch, not only what it can do.

What Manus released

Manus has rebuilt its AI agent platform. InfoWorld reports that the company calls Manus 2.0 "a new architecture, new products, and new capabilities." It runs on web, desktop and mobile.

There is some history here. Meta said in December 2025 that it wanted to buy Manus. China's National Development and Reform Commission stopped the deal in April. By August, Manus said it was independent again. Now the two compete. Meta has its Muse assistant and a new Enterprise Platform.

Two parts of the release speak to different readers. Cue is a standalone app for personal agents. Manus says that in Cue, "each agent has its own email, phone number, wallet, and computer." Those agents can spend within set limits. Several can share a group chat and pass work to each other.

The wallet and phone number belong to this personal-agent app. The report does not say they are part of any enterprise product. InfoWorld points to a different piece as "of more interest to enterprises": the Cascade harness.

How the machinery works

Cascade is the harness. That is the layer that decides when an agent is called and how several agents coordinate. Manus says it keeps projects light and adds specialised skills only when needed. That matters because AI services bill by tokens, the small units of text a model reads and writes.

32% lower
Cost to run, one tested Cascade setup
Source: Manus, as reported by InfoWorld (September 29, 2026)
28.2% less
Task time, same setup
Source: Manus, as reported by InfoWorld (September 29, 2026)
23.2% fewer
Tokens used, same setup
Source: Manus, as reported by InfoWorld (September 29, 2026)

These figures come from Manus. They compare Cascade with the company's own earlier system. Manus did not disclose the setup or the tasks. Treat them as a claim to test, not a benchmark.

Gartner's Anushree Verma says the orchestration layer is becoming a bigger differentiator for enterprise deployment. She adds that it complements the underlying model and does not replace it.

Automations are the second change. Before, work ran on a schedule. Now an agent can also start when a connected service reports something. Examples include incoming email, a Slack message, a move in ad metrics or a calendar item.

Cloud Computer is the third. Manus calls it "a permanent home for an automation." It is a dedicated environment that you buy and that stays on. Remote control adds one more step. In an authorized session, the agent works on the user's own computer. It uses the files, browser and apps the user has approved. It can keep working after the user steps away. The user can still watch what it does.

Who carries the risk

Picture what these features could add up to. An agent wakes on an incoming message, holds credentials and runs overnight. That looks more like a new hire than a tool. It is like giving a contractor a badge, a company card and a laptop on day one.

This is an illustration, not a description of how Manus sells the product. The source does not say these features combine into one enterprise agent. But the picture shows why governance matters.

Verma was direct: "The capability is becoming enterprise-relevant, but the autonomy is ahead of the governance." She advised treating such systems as "untrusted or semi-trusted automation with strong isolation, approval gates, detailed telemetry, and narrowly defined authority."

Here AI acts as a risk multiplier. Email and chat are the triggers Manus names. They are also channels that outsiders can write to. The source reports no attack on Manus. Still, an agent that acts on incoming messages takes on the trust questions those messages bring.

Lock-in is the second risk. IDC's Sakshi Grover said buyers should judge a platform by "the systems it can access, the state it retains, and how quickly that state can be recovered elsewhere." She added that "an export button alone does not establish that an agent's operating state is portable."

Questions to put to your team

Verma and Grover offer a workable checklist. Turn it into questions before any pilot starts.

First, where are prompts, task state, logs, backups and connector credentials processed and stored? Include model providers and other subprocessors. Second, can a workflow be rebuilt outside the platform? Has anyone tested that?

Third, for higher-impact uses, are credentials narrow and short-lived? Is there audit logging outside the vendor's platform? Do consequential actions need a human approval? Can access be revoked quickly?

Fourth, ask what any cost claim rests on. Request the setup and tasks behind a savings figure. Manus has not shared them.

The lesson here: an agent's price is the smaller number. Its authority, its memory and your ability to take both back are what you are really buying.

Produced by the WebPulse Newsroom with AI assistance from the original reporting credited below, and checked against that source by our editorial review. How we use AI.
Original reporting: InfoWorld.

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